Friday, November 27, 2015

Lather, Rinse, Repeat: A Rant about Facebook

I've had an exciting evening.  I've been cleaning out my attic and recently posted a couple of hockey bags for sale on some local sales sites via facebook.  I've been corresponding with a couple of buyers via messenger.  I have one bag sold with a pickup tomorrow and was in the middle of getting the other sale set up when this happened.  



Wait... what???  My account is temporarily locked??  Ok.  I guess I'll do the security check to secure my account...


I had to complete the security challenge, which is REALLY hard to read, and then identify a few friends photos... no problem.  


I then had to create a new password... I can do that too.


Yes!!!  I'm all set and ready to return to facebook.


What the....  Ok, I'll just click on my desktop icon and.....


$%&*!!!!!

I've now completed the same task about eight times now.  I've identified friend's photos, correctly stated my first grade teacher's last name, had a verification text sent to me via my cell phone.  Everything.  I cannot unlock my account.  I can't access it via my phone or ipad either.  It just keeps going in an endless loop.  If I ever do connect again, I'll never remember my password because I'VE CHANGED IT EIGHT TIMES!!!

Here's the worst part.  There's no way to contact Facebook.  It's showing I have an active account and it's telling me that I have to log in to make a complaint or request help which I cannot do.  There's also no way to e-mail them.  I even found a phone number for facebook that is specifically set up so when you call them they say YOU CANNOT CONTACT FACEBOOK OVER THE PHONE!!!  Who does that????  I have some select words for Mark Zuckerberg right now.  

I just wanted to declutter my attic and sell some hockey bags... apparently that's asking too much.  *sigh*